These items are not returnable, but they are exchangeable. You will be responsible for the return shipping costs if you wish to exchange an item. The procedure is as follows: contact us to initiate the process. You will then need to place a new order and return your old order, paying the return shipping fees. You can also return your order in person to our offices at no cost. Once returned, if the items are unworn, unwashed, and in new condition, you will be automatically refunded to the payment method used at the time of purchase.